I've got screenshots of the transactions showing what they did. I've messaged them numerous times plus sent emails and have gotten no reply or they've just straight disconnected the chat. Basically taking everything in my account including the deposit that was supposed to verify my account. They denied my request, approved their own for the remainder, they changed my request amount and approved that one as well.
So I made the deposit and then requested my payout. I was then told I needed to make a bitcoin deposit to verify my account before my withdrawal would go thru. I realize now I could only get back 100 but was always told to request the entire amount or most of it because you'll only get themac they'll pay out bc it's happened before. I used free spins and completed all of the playthrough.